Saying thank you sounds simple enough, but it’s surprising how often we make a cursory job of it, or even forget to do it altogether.
Posts By: Martin Weedall
A number of successful businesses have one thing in common. Rather than let change just happen they strive for continual improvement that empowers proactive change. Most of us know that if we keep on doing the same things, we’re likely to get the same results. Constantly improving and enhancing is the mantra for survival in… Read more »
You may or may not have heard of agile working. If you haven’t, it won’t be long before you do as it’s a practice most used in the software industry, with benefits that are making other sectors sit up and take notice.
Schools may not be out just yet, but this time of year should mean one thing for resellers. Peak season for ordering supplies for the new academic year.
From children choosing their essential back to school items to grown men and women channelling their thoughts on paper, our love of notebooks and pens has endured.
Is stationery boring? With 73% of 18-24 year olds saying they like using pens and paper for thinking creatively and 82% of young British businesses and start-ups using these on a daily basis, even our digital generation appear to disagree.
Cross selling is all about supplementing a customer’s original purchase with complementary products. If, like many, you’ve scrolled down a retailer’s site to see what ‘other customers also bought’ or arranged car hire through the airline you’ve just booked a flight with, then the practice becomes obvious.
With holidays a good time to assess our lives, it’s not unusual to make big decisions when we’re away from work.
With a heatwave hitting Britain this week and temperatures in the 30s, being at work isn’t always easy.
Gone are the days when stationery was the main opportunity in education for business product resellers. With a digital era that’s fully embraced by teachers, students and administrators – and resellers’ own expertise in technology, facilities supplies and furniture – there is everything to play for.
Margin is regarded by many as a good measure of business viability. Defined very broadly as the difference between sales and the costs incurred in making those sales, margins need to be healthy, but not so large that they give your competitors the chance to attract your customers with the same services and products at… Read more »
One of the biggest decisions any business products reseller will make is which wholesaler or dealer group to partner with. With customer relationships, logistics, product and service quality and profits all potentially hanging on this, resellers will always think long and hard about who to align themselves with.
The world is changing fast and nowhere more so than the business products sector. Being a success requires a host of strategies up every reseller’s sleeve.