From helping your employees feel more engaged to reducing their stress and risk of postural injuries, telecoms products can play a significant role in workplace wellbeing.

Surveys show that people care about how they are supported at work, with 77% of European employees believing that companies with strong health and wellbeing ethics attract the best staff*.

Seeking out equipment that helps your people to communicate more easily, wherever they are, and to work more safely and comfortably, could make all the difference.

Here are four reasons why the right telecoms equipment should be top of your list:


1. Sit-stand culture

Sitting for too long each day is said to be bad for our health, bringing the risk of a range of conditions. Sitting is not only bad for our backs but affects our breathing, digestion and brain engagement.

Many wireless headsets offer the flexibility to get up and walk around, enabling people to spend more time on their feet. Models with a range of 30 to 120 metres can help call centre employees and others, who are required to make and receive hundreds of calls a day, to get away from their desks at regular intervals without undermining their productivity.

Musculoskeletal disorders are the second most common reason for work absence after coughs and colds, according to the Office for National Statistics, so giving people the opportunity to move about more at work can only help to reduce this risk.

2. Better posture

Wireless headsets also offer another answer to the risk of back problems, even where employees cannot easily leave their desks.

People who frequently use a phone need to be able to do so comfortably. Wired handsets can lead to some people cradling them between their neck and shoulder, which can lead to neck and back problems. Wireless headsets help anyone to sit in a better posture, with their shoulders more relaxed and head facing straight ahead, which will encourage a comfortable and more efficient working position.

3. Cutting out noise

The sounds of a busy office can be stressful for people trying to hold conversations on the phone if they are struggling to hear the person at the other end of the call.

The right headsets offer features that help to minimise background noise and make call answering easier by answering the call when the user puts the headset on.

4. Greater freedom

Many people value the opportunity to work more flexibly, including working away from the office when their role allows.

Working remotely has been reported to increase productivity by 16 per cent, with research by Oddsmonkey finding that those who work from home love their job more than those who have to work at the office every day.

Telecoms equipment enables people to work remotely in a way that supports the business and ensures excellent levels of communication.

Bluetooth enabled headsets, smartphones and tablets can all be connected to each other to ensure integrated communications. This helps employees to communicate however is easiest for them at that point and saves the business time.

Many mobile headsets offer intelligent call transfer of Skype for Business calls to smartphones, enabling field workers to hold meetings with colleagues anywhere, while speakerphones for tablets and smartphones with Bluetooth connectivity offer a wireless range of up to 30 metres on Class 1 devices.

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*Loudhouse Research 2016, commissioned by Fellowes

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