Inkjet, laser, colour or mono? If you’re choosing a printer, knowing your multi-functional device from your mono laser is all-important if you want your new machine to meet all potential user needs. Read more »

When it comes to recommending the right fire extinguisher, knowing which type is best for which kind of fire is potentially life-saving.

Although the number of fires in the UK has decreased significantly since smoke alarms became commonplace from the 1990s onwards, the fire services attended 212,500 fires in the home in Great Britain in 2013-14 (Department for Communities and Local Government’s Fire Statistics report.) Read more »

Cross selling is all about supplementing a customer’s original purchase with complementary products. If, like many, you’ve scrolled down a retailer’s site to see what ‘other customers also bought’ or arranged car hire through the airline you’ve just booked a flight with, then the practice becomes obvious. Read more »